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When you subscribe to a premium plan, you do it for only <b>1 CryptPad instance</b>.<br>You can check the current CryptPad instance at the top of each page on this website: <em><b>jdoe</b> on <b></b></em>. In this example, it means that every action on this website (subscription, donation, gift, cancelling) is related to the user "jdoe" registered on the domain "".<br>To make sure you're going to subscribe on the correct instance, use the subscription links from the CryptPad you use, located in your Settings or your CryptDrive. You should then see the correct domain on this website.
I see a message saying that I'm using a CryptPad instance without premium accounts, what should I do?
For administrative and security reasons, we can't allow every CryptPad instance to enable subscriptions.<br>The administrators of CryptPad instances have to contact us so that we can allow their domain to communicate with our payment server and share the subscription revenue with them.<br>If subscriptions are not enabled for your account, you can either ask the administrator of your CryptPad to contact us, or you can support the development with donations or non-monetary contributions.
Account management
How can I manage my premium subscription?
To be able to see your active subscription or give extra subscription to friends, we must be able to authenticate your account. To do so, you have to be logged in on your CryptPad account, and you have to make sure you're connected to the correct CryptPad instance (use the subscription link in your CryptPad settings to connect the correct instance).<br> If you have any difficulties logging in or managing your subscription, contact us at <a href=""></a>.
What should I do if I can't find my CryptPad credentials?
CryptPad is developed in a way that it is impossible for the server to access your documents. To make sure of this, it isn't possible to reset your password, even for us.<br>We can however help you cancel your subscription to make sure you won't pay for an account you can't access. Contact us at <a href=""></a> to solve this type of issue.
Enter a user's public key to give them a subscription. Select one of your contacts to add their key automatically. You can also visit someone's profile to copy their key and paste it here.


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2 years ago
Translation file
www/resources/translations/messages.json, string 179